That’s all we need. We figure out what you do and what town you’re in. Then we ask ChatGPT and Gemini ten questions your customers really type — and we never mention your name. So if AI brings you up, you earned it.
Twenty answers come back — ten from ChatGPT, ten from Gemini. Each one shows which businesses got named instead of you, plus the exact web pages AI read before it decided.
AI reads the same handful of places over and over: your website, your Yelp page, and one or two directory sites. We tell you what to change on each one. For your website, we can make the change for you.
No. You paste your web address and press a button. Everything you get back is written in plain English, like this page.
It’s related, but not the same. Google hands people a page of links and lets them choose. AI hands them two or three names and stops. Getting picked as one of those names is a different job.
Usually one to two months. AI has to go back and re-read the pages you fixed. That’s the reason Pro checks every day — so you see it happen instead of wondering.
ChatGPT and Gemini by default, and you can swap in DeepSeek. Every scan asks two engines the same questions, so you can compare how each one answers.
Ask it what a customer would ask, without your name in the question — “best plumber in Austin”, not “tell me about Smith Plumbing”. If you only test with your own name, every tool looks fine. SmartCited runs ten of those unbranded questions on two engines and shows you the results side by side.
Two things are going on. Your ChatGPT knows you: it remembers past chats and your location and shades answers toward them, while SmartCited asks from a clean slate. And AI answers are naturally a little random — the same question can name different businesses on different days. Nobody can lock in an answer; what we do is raise the odds that your brand is one of the names that comes up.
Yes. Before a scan runs you see every question and can edit, delete, or add your own. Keep most of them stable between scans and your trend line stays honest.
It’s the work of getting AI assistants to mention and cite your business when people ask them for recommendations. Where SEO earns you a spot on a page of links, GEO earns you a spot inside the answer itself — by improving the handful of pages the engines actually read.