Email contact@smartcited.com for anything: a scan that looks wrong, a billing question, a feature request, or a bug. If it's about a specific scan, include the report link so we can open the same one you're looking at.
Common questions
How many free scans do I get? Free accounts include two scans. SmartCited Pro (US$49.99/month) re-runs your check every day and adds deeper scans; see Pricing.
Why did my results change between two scans? AI engines answer the same question differently from one day to the next and update what they cite. A single scan is a snapshot, which is why Pro re-runs the check daily and charts the trend.
Why can't I start another scan right now? New scans are limited per hour so the service stays available for everyone. Opening a report you already ran doesn't count toward the limit.
How do I cancel Pro? Cancel anytime from the Stripe billing portal. You keep Pro until the end of the period you've paid for.
How do I delete my account? Email contact@smartcited.com from the address you signed up with. We delete your account data within 30 days, as described in the Privacy Policy.
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